It depends on size, material and construction — a hand-tufted wool rug costs a fraction of a fine hand-knotted wool-and-silk piece of the same size. Because we make the rugs ourselves, you're paying manufacturer pricing rather than a retailer's markup. Bring your room size to the showroom or call (630) 324-6567 and we'll give you a range on the spot.

Usually 3 to 15 weeks or more. Hand-tufted and hand-loomed rugs are at the faster end; fine hand-knotted rugs take longer because every knot is tied by hand. We confirm a date before you order and send you a progress update every week.

Yes. Bring a fabric swatch, a paint chip or a piece of yarn and we'll match it from over 3,000 colors. You approve the colors in the showroom before production starts.

There are several we have made, Larger than most rooms need — we've made a 28-foot by 60 - foot rug for a single room. Runner upto 60 feet long and 6 feet wide, L shaped stair runner. Odd shapes, rounds, ovals and runners are no problem either.

Yes. You receive a CAD map of the rug detailed to the individual knot, by email, and nothing is woven until you've approved it. Changes at this stage cost nothing.

Yes. Our designer trade program covers custom production, trade pricing and in-home trials for your clients. See the For Designers page or call to register.

Yes — measured and installed by us, including curved and multi-landing staircases. L shaped runner to make sure no design cuts. See the stair runners page.

Hand-knotted for fine, heirloom rugs with the most detail and the longest life. Hand-tufted for a thick, plush wool rug at excellent value, especially in large sizes. Hand-loomed for flatweaves and textured low-pile rugs. We'll recommend the right one for your room and your budget — and we'll tell you if a stock rug from the showroom would do the job for less.