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SHIPPING:

It normally takes 1-10 days to ship most of the items. If you have concerns about delivery window please contact us before purchasing.
Most rugs ship through DHL or FedEx International Priority, once shipped it normally takes 4-7 business days to deliver.
Sometimes shipment gets delayed due to unforeseen circumstances, it could be problem with service provider, natural disaster or something we are not aware of.

FREE SHIPPING COUNTRIES:

United States of America free shipping and return accepted, return cost is customers responsibility.

Canada free shipping and return accepted, customer is required to ship to US address, custom duty is customer responsibility, customer may be responsible to pay some additional handling charges based on the size of the rug, please refer to the handling price table for handling charges.

Please remember you may not required to pay any handling charges but in some case we may ask if the customer location is remote or shipping charges are too expensive and we may ask you for additional charges.